All Systems Operational

ATLAS (atlas.cmiccloud.com) Operational
System Operational
Enterprise Operational
Field Operational
Reports Operational
Business Intelligence Operational
Mobile Applications Operational
Third-Party Integrations Operational
Emails Operational
NOVA (nova.cmiccloud.com) Operational
System Operational
Enterprise Operational
Field Operational
Reports Operational
Business Intelligence Operational
Mobile Applications Operational
Third-Party Integrations Operational
Emails Operational
Services Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Nexus 2 - Patch Installation Nov 13, 2026 23:00 - Nov 15, 2026 14:00 EST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 29, 2026 - 15:31 EDT

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Resolved - This incident has been resolved.
Oct 27, 11:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 10:57 EDT
Investigating - Some users may be seeing intermittent timeouts or errors when accessing CMiC Cloud because of an ongoing incident at Cloudflare. The provider has identified the issue and we are monitoring closely for updates.
Oct 27, 10:15 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 12:39 EDT
Investigating - Cloudflare is facing errors that unfortunately affects CMiC at the moment. According to their status page: https://www.cloudflarestatus.com/ the problem was identified. This is their latest update,
"We are investigating degraded network performance affecting some traffic between our Ashburn and Atlanta data centers.
Some customers may see increased latency, packet loss, or intermittent errors on Workers and other services in the Eastern US.
Our network team is actively working on mitigation."

Oct 23, 11:58 EDT

Oct 22, 2026

Resolved - This incident has been resolved.
Oct 22, 10:08 EDT
Update - NOVA issues are being resolved. The remaining servers should be operational very soon.
Oct 22, 09:16 EDT
Update - An issue with just NOVA environment is being investigated.
Oct 22, 08:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 07:38 EDT
Investigating - We are investigating an issue with ATLAS and NOVA PROD
Oct 22, 07:09 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.